To keep your R/O System functioning at an optimum level, its filters need to be changed annually. The AlkaViva RO Annual Replacement Package includes a sediment filter, a carbon block filter, an inline re-mineralizing filter, and a taste & odor filter.
RO Membrane Replacement
The RO Membrane, itself, needs to be replaced every two years. If it's time for that, just select that option from the dropdown menu.
Did You Purchase Your AlkaViva RO Before 2021?
If you have an older RO (prior to 2021) your filter package will be slightly different. It's the same price though. Just select the right option when you order. See below for more information.
Ordering Replacement Filters
The company will stand by their product if it's defective. They will repair it or replace it for free if it's defective. However, no returns are allowed for filters through which water has been poured.
- Filters are not returnable. When you order replacement filters make sure to get the right ones.
- The company will stand by their product if it's defective. They will repair it or replace it for free if it's defective.
- However, no returns-for-refund are allowed for filters which have been opened.
- Plus the customer is responsible for all cost of shipping.
Systems Before 2021
When you order replacement filters make sure to get the right ones. Before 2021 the system used 5-stages.
Here's a brief demo video showing how to replace the filters in the 5-stage system.
Since Jan, 2021 systems use 7 stages
The design and diagram are similar, but two more stages of filtration were added.
